If you press or respond, you’ll probably wind up getting more unwanted calls like this. Don’t press any numbers or respond to any instructions. So if you get one of these calls, here’s what to do: But sometimes these services come with catches that could actually have you paying more on your bill - or even two bills at once: your utility company’s and the service provider’s.

At best, this could be a third-party service provider claiming you’ll save money if you switch to their service. As for the future discount on your bill, not likely. Instead, they credit the extra money to your account. In the unlikely event you really did pay more than you owed on your bill, utility companies don’t usually give cash refunds. This is probably just another utility scam - or, at best, a marketing trick - to get your money. You say to yourself: “What luck!” You might think this strange surprise will help you save some much-needed money. All you have to do is press a number to get your money and discount. To make up for this mistake, they say, you’ll get a cash refund and a discount on your future bills. You get a robocall saying you paid too much on a utility bill.

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